Sarah Mitchell sarah.m@gmail.com 2 hours ago Asked about teeth whitening options and pricing. Booked a consultation for next Thursday.
Hi, do you offer teeth whitening?
Yes! We offer both in-office and take-home whitening treatments. In-office sessions start at $299 and take about an hour. Would you like to schedule a consultation?
That sounds great, can I come in Thursday?
I have openings at 10am and 2pm on Thursday. Which works better for you?
2pm please. My name is Sarah Mitchell.
Perfect, Sarah! You're booked for Thursday at 2pm for a whitening consultation. We'll send a confirmation to your email. See you then!
Mike R. 1 day ago Asked about insurance accepted. Provided list of in-network providers.
What insurance do you accept?
We accept most major dental insurance plans including Delta Dental, Cigna, Aetna, MetLife, and United Healthcare. Would you like me to verify your specific plan?
I have Delta Dental PPO
Great news — we are in-network with Delta Dental PPO. Most preventive services like cleanings and exams are fully covered. Would you like to schedule an appointment?
Not right now, thanks
James Cooper (555) 234-5678 1:14 5 hours ago Called to reschedule cleaning appointment. Moved from Monday to Wednesday 9am.
Thank you for calling Lakewood Dental. How can I help you today?
Hi, I need to reschedule my cleaning on Monday.
Of course. I can see your appointment for Monday at 11am. When would you like to reschedule to?
Do you have anything Wednesday morning?
I have 9am and 10:30am available on Wednesday. Which would you prefer?
9am works.
Done — I have moved your cleaning to Wednesday at 9am. You will get a text confirmation shortly. Is there anything else I can help with?
No that is it, thanks.
Great, see you Wednesday. Have a good day!
(555) 876-5432 1:02 3 days ago New patient inquiry about first visit process and availability.
Thank you for calling Lakewood Dental. How can I help you today?
Hi, I am looking for a new dentist. What does a first visit look like?
Welcome! A first visit includes a comprehensive exam, digital x-rays, and a cleaning. It typically takes about 90 minutes. We also do a thorough review of your dental history.
How much is that without insurance?
Our new patient special is $149, which includes the exam, x-rays, and cleaning. Would you like to schedule?
Let me check my calendar and call back.
Sounds good. We are open Monday through Friday 8am to 5pm. We look forward to hearing from you!